WEBSITE / SERVICE PRIVACY & REFUND POLICY
Welcome to KoderTroop.com. KoderTroop.com is owned and managed by Kodertroop Technologies Private Limited. (hereinafter referred to as KoderTroop). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KoderTroop.com/KoderTroop’s relationship with you in relation to this website.
THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material that is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to KoderTroop are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without KoderTroop’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India.
Cancellation Policy
KoderTroop believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy :
Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and the Operation team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time. No cancellations are entertained for those products/services that the KoderTroop.com marketing team has obtained on special discounts and offers on occasions like New Year, Independence Day, Foundation Day etc. These are limited-occasion offers and therefore cancellations are not possible.
Refund Policy
When you buy our products/services, your purchase is covered by our 72 hours money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund, subject to deductions for legal documents or services provided. To request a refund under this guarantee, you must contact us within the first 72 hours of your payment. Just send an email to [email protected]. We’ll gladly refund you 100% of your fees within 24-72 hours of your refund request.
What We Collect
We May Collect The Following Information
Name and Job title
Contact Information including email address & phone number
Demographic Information such as City, postcode, preferences and interests
Other Information relevant to service enquiry, customer surveys and/or offers
What We Do With The Information We Gather ?
We require this information to understand your needs and provide you with a best service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
From time to time, we may also use your information to contact you for feedback, market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such box is not available, you may write to us at [email protected]. However, by submitting the filled inquiry form, you will be construed to have foregone your right and Company may choose to send promotional emails and materials from time to time. if you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at [email protected] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.